You Were Hacked.
We Can Fix It.

As soon as you sign up for either of our service plans and provide access to your website domain host, we’ll have you back online within 24 hours. If needed, we can walk you through getting us into your domain hosting platform.

Your website will normally stay up and running while we work on repairing it. In some rare instances, depending on the severity of the hack, we may need to temporarily shut the website down. We will do all we can to ensure it does not interrupt your normal business operations. That being said, please recognize that with a hacked website, your normal business operations have already been interrupted. If we must put your website in maintenance mode temporarily, that’s still better than advertising spam or redirecting traffic to spam websites.

Our monthly subscription service provides a proprietary firewall shield and monitoring plan to best protect your website. No protection will be perfect against the constantly-evolving hacking landscape, but by implementing quality services like ours, you will receive top-of-the-line cyber security. In the unlikely event of a future data breach, this also demonstrates your efforts to your patients and the HHS to safeguard PHI, helping you avoid fines and upset individuals.

Our services maintain the integrity of your website. We do NOT store or access any Protected Health Information (PHI) you may have. As such, we are not under HIPAA compliance stipulations.

We provide more comprehensive and customized guidance with our Site Save & Shield service, but essentially, when you discover the data breach, you must:

• Notify affected individuals within 60 days
• Notify the Department of Health and Human Services (HHS)
  • within 60 days if the breach impacted 500+ individuals, using their online portal
  • within 60 days of the end of the calendar year if the breach impacted fewer than 500 individuals, using their online portal
• Notify the media if the breach affects 500+ residents of a state or jurisdiction
• Check state guidelines and regulations, as they may include additional or more strict stipulations

There are many long-term consequences of a hacked website, and the list and severity of each of these will grow the longer the website is not repaired.

1. Financial losses: These include revenue decline from the website’s downtime and brand’s damaged reputation, along with potential fines from data protection laws and potential legal costs from affected customers and partners.
2. Reputation damage: Patients and customers lose trust, especially if there must be a public data breach report.
3. Online reputation damage: Separate from how the public perceives the company, search engines will downgrade and even ban websites that promote spam or flagged content. After a website hack, rebuilding reputation to the point where search engines are actively promoting the website is a huge hurdle.
4. Operational disruptions: Significant time and resources are invested in recovery, security upgrades, and compliance efforts. Any website downtime during this period also interrupts business operations and sales.
5. Legal consequences: While this is mentioned in other points, the audits and investigations performed by regulatory bodies can be severe enough to merit their own bullet point here! They often lead to financial penalties and forced security and procedural changes.
6. Data corruption: If backups are compromised (or nonexistent), critical data may be lost. For example, we’ve seen poor website design result in a year’s worth of leads lost.
7. Customer churn: Business may be lost by customers preferring to take their business to a more secure service provider. Business partners may sever ties as well to avoid legal risks or reputation concerns.
8. Higher insurance premiums: Providers may raise premiums after a breach, or they may refuse coverage altogether.
9. Ongoing cybersecurity threats: Future attacks and malware persistence will be problematic if they are not thoroughly cleaned up, and if vulnerabilities are not comprehensively closed off.
10. Difficulty retaining/attracting talent: Current employees will feel insecure, and recruiting new talent becomes more difficult if the company is seen as unstable or careless.

You will always be able to find a cheaper service provider. And you will always get what you pay for.

We provide the highest quality of rapid cybersecurity services. We also cover true SEO repair, typically netting our clients’ websites more visibility and traction than they even had before they were hacked. We specialize in the healthcare industry because this is a breeding ground for internet hackers, and we provide comprehensive guidance on handling HIPAA concerns over the hacked website. We have not yet found a competitor who offers our range of services, nor who meets the standard of quality we demand of ourselves.

In one of the most common hacks we see, scammers use your website to promote illegal or objectionable content, redirecting your traffic to their scam “pharmacy.” This is particularly common in healthcare, where a medical website will be seen as more reputable, and your patients are more likely to click on these links, even if just by accident.

Hackers may also use your domain to create email addresses they can use to send spam emails for the same purpose. When enough of those have been flagged as spam, ALL emails from your domain, including the ones you’re sending legitimately, will have a harder time being delivered.

Of course, hackers may also just be using your website as a means of transmission, spreading their viruses and malware to your patients and web visitors with every click.

While we specialize in healthcare and provide certain services that are catered to this industry, the same principles of website repair apply across the board. Regardless of the industry, we can still repair your website fast, install our proprietary firewall, and repair your SEO.